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Don’t let an inexperienced 24 hour carpet cleaner come to repair your carpets with water damage. These are the things you should be watchful of:

Overcharging. An inexperienced water restoration cleaner may load the job up with unnecessary inclusions. E.g. using dehumidification to dry the water damaged carpets unnecessarily.

Not using the correct equipment. They might borrow equipment from hire businesses to dry the carpet. This is all right, but an experienced water damage technician will possess all their equipment enabling a faster response and hopefully a better value job.

Proper moisture metre. If they don’t have the correct moisture meter, they won’t be able to tell when the carpet is dry enough. This enhances the risk of mould in future. Mould removal would then be required.

Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do restoration work on the “side.” i.e. they don’t do this kind of task often. Be wary of this. Fixing carpets is an art. Removing and repairing and reinstalling the carpet should be done by a professional, otherwise it can be damaged incontrovertibly.

You may be thinking, how do I locate a credible Flood Restoration professional? Below I have selected some things to look out for when you call around for a carpet flood damage business:

How large is their Yellow Pages ad slot: This can be a sign of how much repair work they are getting already. A full-size Yellow Pages ad can cost upwards of $50 000. When they have got a big ad, you can at least have some indication that they will deliver the goods.

Where do they come up in Google? The higher their rank in Google, the more “online votes” there have been for the business.

What Qualifications do they have? The base qualification they need is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for carpet damage jobs? This is a very good indicator. If insurance companies use them, the business is bound to be efficient at their work. Insurance companies will tend to use the businesses that provide them the top value for their client’s money.

What Equipment do they have? They should at least own 100 Air movers. If they have this many, this could show they have been going for some time. We took 8 years to build up that many wet carpet drying air movers.

What sort of commitment can you get out of them by calling them? See if you can pin them down to a fee for water extraction, water removal and initial inspection. If they wouldn’t give you a package for only this, you know they are not interested in serving you, so look elsewhere.

Response Time – Our Water Damage business based in Brisbane is premised to a 59 minute response time for a water damage emergency. The job needs to be done ASAP. Mould can come in a 24 hour period.

If you stick to these tips you are sure to get a Flood Damage Restoration technician who knows how to do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.