Posted on May 25, 2010, 8:18 am, by Frank Whitelaw, under
Uncategorized.
Being paid, just as you would understand is essentially the point at your business because if you aren’t paid, what’s the point in business?
You will be surprised at the amount of business people who let their clients to pay them when and if they get around to it. I know of one tradesman who repeatedly [...]
Posted on January 2, 2010, 6:56 am, by Frank Whitelaw, under
Uncategorized.
As a customer service concept, relationship marketing is not new. For decades, business-to-business marketers have employed account managers who have the responsibility to dedicate themselves to key clients. In the financial world, `relationship banking’, whereby high-yield customers are assigned a personal manager, has been practised for many years.
When direct marketing is embraced to establish connections [...]