Posted on May 25, 2010, 8:18 am, by Frank Whitelaw, under
Uncategorized.
Being paid, as you would understand is fundamentally crucial in your business because if you are not getting paid, why are you in business?
You may be laughing at the loads of business people who have their clientele to pay up when and if they get around to it. I know of one businessman who persistently [...]
Posted on January 2, 2010, 6:56 am, by Frank Whitelaw, under
Uncategorized.
As a customer service concept, relationship marketing is not new. For decades, business-to-business marketers have employed account managers who have the responsibility to dedicate themselves to key clients. In the financial world, `relationship banking’, whereby high-yield customers are assigned a personal manager, has been practised for many years.
When direct marketing is embraced to establish connections [...]